Technology Services

FAU students, please use this link to learn more about the services available to you at the U/C Library.

5 Ways to Print : Library Computer, PrintMe Mobile App, Cloud, USB, and Email 

Printing from a Library Computer

• Select the file for print. Click File then Print.
• Select EFI PrintMe as the printer.
• Click Print.
• Enter email when prompted.
• Write down the code number or check your email and open the email from printme.com.
• Head over to the Self-Serve Station.
• Touch Print.
• Insert and remove your credit or debit card. Touch Next.
• Use the on-screen keyboard to enter the file's code, or scan the barcode in the printme.com email. Touch Enter.
• After your file is downloaded, the first page of the file is shown in preview. You can move forward through pages and zoom. Check that the job is correct. Then touch Next.
• Set your print options, including number of copies, page range, and color selection. (Warning: CHECK BLACK AND WHITE setting! Don't print in color by accident!). Touch Next.
• Review  the cost of the print job. Touch Print to accept and begin printing.
• Touch Done when you are finished.

   Printing from PrintMe mobile app

• Download the “EFI PrintMe” app from the “Apple App store” or “GooglePlay”.
• Use the app to pick a file on your phone and send it to print.
• Follow the directions for Printing from a Library Computer to print it.

  Printing from a Cloud service

• Touch Print.
• Touch the cloud account type.
• Insert or swipe the payment card.
• Use the on screen keyboard to enter your email and password for log in.
• Browse and select the file to print.
• Touch Next.
• The first page of the file is shown in preview. You can move forward through pages and zoom. Touch Next.
• Choose print options, including number of copies, page range, and color options (if color MFP). Touch Next.
• Review the cost of the print job. Touch Print to accept and begin printing.
• Touch Done when you are finished. The Self-Serve station supports downloading and printing files from accounts with Microsoft OneDrive, Google DriveTM, and Dropbox. The Self-Serve station provides an interface to allow users to log into their account, select the file to download, and then print the file.

Printing from USB

NOTE – Cannot print Excel documents from USB drive

• Touch Print on Self-Serve Station.
• Touch USB.
• Insert the credit card.
• Plug the USB key into the Self-Serve station
• Browse the files and folders on the key and select the file to print.
• Touch Next.
• The first page of the file is shown in preview. You can move forward through pages and zoom. Touch Next.
• Choose print options, including number of copies, page range, and color options (if color MFP). Touch Next.
• Review the cost of the print job. Touch Print to accept and begin printing.
• Touch Done when you are finished

  Printing from email

Email your file to print@printme.com. You will receive an emailed reply with a unique Document ID (numbers are saved for 24 hours only) and a bar code you can scan at the printer.

• Touch Print.
• Touch PrintMe
• Insert the credit card -- Instructions are displayed describing how to upload files, including the email address for PrintMe.
• Once you have received the Document ID, touch Next.
• Use the on screen keyboard to enter the file’s Document ID or scan the bar code and touch Enter.
• After download, the first page of the file is shown in preview. You can move forward through pages and zoom. Touch Next.
• Choose print options, including number of copies, page range, and color options (if color MFP). Touch Next.
• Review the cost of the print job. Touch Print to accept and begin printing.
• Touch Done when you are finished. 

Printing a Receipt: (If Needed)

Receipts are available immediately for the work just performed. Touch Done when you are finished copying or printing.

User will then be prompted --  "Do you want a receipt e-mailed?", and user will be prompted to select either E-Mail or No Receipt. If the e-mail option is selected, user will be prompted to enter an e-mail address. Once the e-mail address has been entered and user proceed, a confirmation screen will pop up, confirming the address to where the e-mail was sent.

PREVIEW!

Use the page preview feature before sending your job to print. Double checking your work may save some unnecessary pages and save a tree.

RECYCLE!

Please discard paper and only paper in the blue bins around the print and kiosk areas.

How do I print from Acrobat Reader?

1. With the PDF file open, choose Print from the File menu within Acrobat Reader.
2. Click Advanced.
3. Check the "Print as Image" option in the Print dialog.
4. Click OK.
5. Click Print.
6. If you still have trouble, ask for help at a service desk.

How do I print from D2L?

For files inside D2L, we recommend saving the file to the desktop or a thumb drive before printing. Printing directly from D2L can create problems. The steps are:

• Download file from D2L
• Right click on file and select convert to PDF ( adobe)
• Once converted, either send to device through correct print driver or save to usb( preferred)
• Print file or insert USB

Why is it taking so long to print?

• It may print slowly if there are lots of images in your document. Images take longer than simple text to print.
• Sometimes the printer can't find the "end" of the document. This error rarely happens, and it only occurs when the file is being downloaded from the web.

How can I report an issue with Seahawk Print? 

To report a system that is down or other urgent issue, please call our Help Desk at 954-201-7521.

What should I do if I have lost money trying to print?

Fill out Seahawk Print issue report. 

Once submitted, someone will respond to you within 7 days.  

 How much does it cost?

How do I pay for it?

You can pay with a standard Visa, Master Card, or Discover credit card.

A $1 hold is put on your credit card when you start a Seahawk Print session. It should be cleared within 24 hours.

If you do not have a credit card, you can purchase a "Seahawk Print Card" card in the vending machine or bookstore. They are available in $2 or $5 denominations

Printing using your BC ID card was discontinued on October 31, 2016.